Print |  Email | RSS RSS |  Email Alerts |  Contacts | Download Financial Tear Sheet Financial Tearsheet

FAQ

1.When was Bank Mandiri established?
2.How were the four banks integrated into a single entity?
3.What market segments does Bank Mandiri serve today?
4.Where are Bank Mandiri's offices?
5. Is Bank Mandiri active in financial services other than commercial banking?
6.What other distribution channels does Bank Mandiri have?
7.What is the management structure of the Bank?
8.What is the ownership structure of the Bank?
1.When was Bank Mandiri established?
 

Bank Mandiri was formed on October 2, 1998, as part of the Government of Indonesia's bank restructuring program. In July 1999, four state-owned banks - Bank Bumi Daya, Bank Dagang Negara, Bank Exim and Bapindo - were amalgamated into Bank Mandiri. The history of these four banks can be traced back over 140 years, and together they encapsulate the development of the Indonesian banking sector.


2.How were the four banks integrated into a single entity?
 

The comprehensive process of consolidation was most visible in the closing of 194 overlapping branches and the reduction in our combined workforce from 26,600 to 17,620 employees. Our single brand was rolled out throughout our network and across all of our advertising and promotional activities. We then embarked on a three-year, US$200 million, program to replace our core banking platform with one specifically geared toward retail banking. Today, Bank Mandiri's IT infrastructure provides straight-through processing and a unified interface for our customers.


3.What market segments does Bank Mandiri serve today?
 

Bank Mandiri is offering businesses and individuals throughout the country a full suite of banking and non-banking products and services to address their financial needs. Today, our market segments are private corporations (including multinational companies) and state-owned corporations, commercial enterprises and small businesses, and micro borrowers in addition to retail consumers.


4.Where are Bank Mandiri's offices?
 

Bank Mandiri Head Office located at Plaza Mandiri, Jln. Jend. Gatot Subroto Kav. 36-38 Jakarta, Indonesia. By Third Quarter 2016, Bank Mandiri maintained 2,505 branches and 3,263 Micro Outlets networks distributed throughout Indonesia. Bank Mandiri also serves our clients' international needs with subsidiaries, branches and representative offices in London, Hong Kong, Malaysia, Malaysia, Singapore, Timor Leste, Shanghai, and the Cayman Islands.


5. Is Bank Mandiri active in financial services other than commercial banking?
 

Bank Mandiri, through its subsidiaries, is active in a broad range of financial services. Bank Syariah Mandiri has achieved a dominant share in domestic Islamic Banking; Mandiri Sekuritas provides a full range of Investment Banking and Asset Management services, and is also a significant presence in the Government Bond market; AXA Mandiri Financial Services provides Bancassurance products through our retail branch network; Mandiri Tunas Finance is a nationally distributed Multi-Finance company specializing in vehicle loans; Bank Mandiri Taspen Pos is a specialist in retirement loan product and Mandiri AXA General Insurance (MAGI) is engaged in non life insurance business.


6.What other distribution channels does Bank Mandiri have?
 

As of March 2017, the distribution network of Bank Mandiri includes 17,694 ATMs, as well as access to an additional 60,740 ATMs in the LINK Network. We have also distributed more than 239,312 Electronic Data Capture (EDC) readers throughout Indonesia. Our Mobile Banking platform has 7.4 million active users, while our Internet Banking facilities serve more than 2.2 million subscribers.


7.What is the management structure of the Bank?
 

From its founding, Bank Mandiri has worked to create a strong, professional management team operating under internationally recognized principles of corporate governance, control and compliance. The Bank is supervised by a Board of Commissioners appointed by the Ministry of State-Owned Enterprise from respected members of the financial community. The highest level of executive management is the Board of Directors, headed by a President Director.


8.What is the ownership structure of the Bank?
 

Bank Mandiri was established as a wholly Government-owned bank in 1998. The Bank's IPO on July 14, 2003 floated approximately 20% of the company, and the Government sold down an additional 10% of its holdings through a secondary offering in 2004. Following the issuance of new shares to fulfill a comprehensive stock option program, the Bank had 20.906 billion shares of which 67% were owned by the Indonesian Government. Foreign institutional investors held roughly 22% of the outstanding shares, with the remainder distributed among our Employees, Indonesian corporate, insurers and pension funds, and domestic retail investors. Post rights issue (held in February 2011), the Government of Indonesia lowered its equity stake to 60% from 67% and the public shares increased to 40% from 32%. Of the 40% in public ownership, over 79% is held by overseas investors as of September 30, 2016.